Q:

A retail store nearby has a promotion offering a voucher for two free roundtrip airline tickets upon the purchase of their product. It sounds too good to be true — can I really get two free airline tickets with a simple purchase?

A:

YES. Although this is indeed an exceptional and unique travel promotion, it is NOT a scam. With a qualifying purchase from a participating retailer, you will receive a travel voucher redeemable for two roundtrip airline tickets, for which the cost of the airfare is absolutely FREE.


Q: Where can I travel with the free airline tickets I will receive?
A:

You may travel to your choice of any of the destinations appearing on our Web site. FreeAirfare.ca is partnered with 4- and 5-star properties in these destinations around the world, including in the Western and Eastern U.S.A., Hawaii, Mexico, the Caribbean, Europe, and even Asia!

As FreeAirfare.ca continually strives to offer you the best selection, our Web site is updated whenever new properties and destinations are added.


Q: Can I travel at any time of the year?
A:

YES, with the exception of the blackout period between Dec. 23 and Jan 7. Also, bear in mind that because Spring Break and the month of July are high season periods, availability will be limited . . . so book early!


Q: Are there any hidden fees?
A:

NO: the cost of the airfare is completely free.

You pay only the standard airline taxes and applicable fees, and your accommodations at the participating property of your choice.

Each of our participating hotels and resorts has a minimum-stay requirement of between 5 and 14 nights (variable, depending on destination), after which you may opt to extend your stay at the resort you have selected or prolong your vacation in any alternate accommodations of your choice.

While the cost of food and beverages is often a separate expense, we are pleased to offer some all-inclusive properties as well. Rest assured that the friendly and experienced travel consultant who assists you will clearly outline all of the expenses in order that you may make an informed decision before you book your travel.


Q:

What do I do once I receive my voucher for two free airline tickets?

A:

Your first step is to register your travel voucher by mail as soon as possible. Upon our receipt of your Registration Form, you will be immediately identified in our database as a valued FreeAirfare.ca customer, thus allowing our Travel Fulfillment Center to provide you with all of the services and answers you may need.

Easy instructions on how to register your travel voucher appear directly on the voucher, and your Registration Form is found at the bottom of the page.

As soon as our Travel Fulfillment Center receives your Registration Form, one of our travel consultants will contact you personally to confirm receipt and to begin planning your vacation, if you are ready to do so. (If not, you may contact the Center again at any time, whenever you are ready.)

To view the complete list of available destinations and participating hotels and resorts, please visit our Web site, at www.freeairfare.ca. Our Travel Destinations pages will allow you to view photos and descriptions of all of our participating properties, as well as key details regarding rates, minimum-stay requirements, and other helpful local information.


Q:

With my voucher for two free airline tickets, will I be able to travel to the destination of my choice?

A:

Once you have reviewed the list of participating destinations and resorts on the FreeAirfare.ca Web site, you should select your top three choices among these, as well as your top three desired dates of departure, and submit these details to our Travel Fulfillment Center.

Your travel consultant will always make every effort to book your first choice of vacation destination and departure date. However, should these options be unavailable for whatever reason (high season, flight schedules, etc.), providing us with additional choices will allow us to ensure that your trip is still the vacation of your dreams.

Therefore, the sooner we receive your Registration Form, the better the availability will be for your first choice of destination and departure date.

Note: It is important to mail in your Registration Form as soon as possible in order to ensure that your voucher is legitimately registered with our Travel Fulfillment Center. Therefore, if you need more time to make your selections, you may simply leave these fields blank when you mail in your Form. When one of our travel consultants contacts you upon receipt of your Form, you will have an opportunity to submit your choices directly at that time.


Q:

What are the rates for the accommodations?
Are they comparable to those at other hotels and resorts?

A:

For each property listed on our Web site, you will find the corresponding nightly rate, per person, in Canadian dollars. While these prices are stable year-round, they may occasionally be subject to minimal variances based on the date of travel.

FreeAirfare.ca guarantees the lowest rates available for the quality accommodations offered at these properties. Therefore, if at any time during the booking stage, via any other travel resource or agency, our customers should learn that identical accommodations at these precise properties, under the same conditions (i.e., length of stay, dates of travel, etc.), are being offered at lower rates, upon receipt of written proof FreeAirfare.ca will gladly match those rates. Lowest rate gaurantee is not valid after the completion of the booking and/or completion of travel.


Q: Are there any rules or restrictions?
A:

The FreeAirfare.ca travel voucher is valid for one (1) year from the date of issue:* Reservations must be booked and roundtrip travel must be completed within the 12 (twelve) months prior to the date of expiration.

Note:

Flights must be booked 45-60 days prior to the date of departure (depending on destination).

 

See your travel voucher for complete TERMS AND CONDITIONS.


*

In order to validate your travel voucher, your participating retailer must have clearly filled in the Sponsor and Issue Date fields at the bottom of the page.


Q: What if I can't use my travel voucher? Is it transferable?
A:

YES! Your FreeAirfare.ca travel voucher is fully transferable - and at absolutely no cost or obligation to you or to the new voucher holder.

If you have not yet mailed in your Registration Form, you may simply give the voucher away to anyone you choose; this individual will then become responsible for registering the voucher under his/her own name.

If your voucher is already registered with our Travel Fulfillment Center, simply send a fax to the attention of your travel consultant at the Center, and include the following information: your name, the serial number of your travel voucher, your desire to transfer the voucher to another party, and the name and coordinates of the person to whom the voucher should be transferred.

 
 

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